Transport (information and prices)

We ship throughout the European Union, depending on the country and the weight of the package, the transport may vary, in the checkout you can see the price of transport. 

* Transit time depending on carrier. The approximate delivery time you indicated on the product sheet or in the shopping cart.

For orders to:Ceuta, Melilla, Azores, Madeira, Corsica and the rest of Europe you can contact us by email at info@momentospiscina.com.

¡We work to make our products ever reach further! If you want to get chemicals out of Spain, please contact us and we will send you a customized offer: info@momentospiscina.com

Due to the restrictions by covid-19, the delivery time may be affected. In shipments outside the Iberian Peninsula must ensure the presence at the address indicated for delivery of the goods. The agency reserves the right to return the package for absent addressees, causing possible additional charges for their corresponding management. 

IMPORTANT: during the month of AUGUST the delivery time may suffer slight alterations because of the schedules of the transport companies.

How do you ship orders?

The orders are delivered to persons, in hand. In the shipping address you specify when placing your order. No deliveries to post office boxes.

The delivery works like this:

  • The carrier will, normally during office hours, at the shipping address; if there is a problem, will call you at the phone number you entered when placing the order.
  • If there is someone to pick up the order, that person will receive the package and sign the delivery note.
  • If there is no one, the carrier will leave a paper with the address of the nearest office and office hours. You'll have to pick up the order at the office designated by the carrier.
  • Important!: If you find a defect in the package, contact the carrier and write it on the delivery note. Thus, the carrier will take care of the damage caused during the transport.

Do I have to pay anything to the carrier?

In any case. The transport is included in the total price of your order. You don't have to pay anything to the carrier.

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